Testimonials

There was quite a wait but the dr had been called to an emergency at the hospital.

Very caring!

Talking nicely, clearly, and simply. Further tests are proper. They will help for diagnosis for my problem

Good and friendly

All very nice

Dr Shahin is a very professional doctor. I like him

Dr Bashai is the best

Friendly and provided me with all the information I needed. Also very prompt.

Dr. Bishai is a fantastic urologist!!!!

Very good

Was very good

Very happy seen on time

They shoved a pipe into me.

Excellent

Dr Bashai fit me in his busy schedule because of a serious concern. He is very competent and compassionate. The office is immaculate and the staff efficient and friendly.

Todos muy profesionales

Great

Plenty of time speaking with the doctor made me feel validated. The way he spoke let his experience shine. He was ready for any of my questions, at least it felt that way. The receptionist was kind and helpful. Vira was incredibly helpful and nice. I felt like I mattered the whole time and I wasn't just another patient.

It was my first visit. Future steps seemed logical.

Great job

The visit with the doctor was ok. But I waited one full hour in the examination room before he appeared. He came to the the room at 3:30, and the appointment was at 2:30.

Comprehensive & very good. DR. MICHAEL BISHAI, MD/Urology > Is a "True Professional" & easy to speak to.

Great staff. Very pleasant experience.

A very compassionate and competent Dr.

Amazing experience

The staff and doctor were all so nice and immediately put me at ease

Very professional.

Everyone was really nice. I didn't wait long at all. I really like the office environment. Best of all, Dr. Johnson is easy to talk to, professional, and friendly.

Always a pleasurable experience Thank you

Very organized, kind and professional care

Dr. John Edwards, is very experienced and professional.

The receptionist was courteous and friendly,, I was seen at the time I was scheduled, Dr. Was very aware of what I needed to hear on my recent bloodwork , and what I need to do .

I appreciate being seen on time

This is the first time I have seen Dr Chandrasoma. The front office got me an appointment within a week. Dr is very knowledgeable, pleasant and caring. The entire process was stress free.

Dr. Edwards is always attentive, listens to everything you have to say and then helps you out in the best ways possible! I'm truly grateful for having such a terrific Dr.!

Efficient & professional A pleasant doctor visit

Felt comfortable with staff. Very friendly and personable doctor.

Excellent service

Great time no waiting to see the doctor.

Dr.Very knowledgeable!

Love Dr.Edwwards

Lovely, top to bottom.

EXCELLENT

Very friendly and super experience

Berry cordual

Very comfortable meeting. I had expected to ask a few more questions regarding the increased short term frequency of my bladder infections. When Dr. Bishai left and his assistant said they were going to request approval for an ultrasound. I really had expected a little more dialogue.

The staff is warm and competent. Dr Bishai has a way of reassuring his patients, putting them at ease. You leave feeling well taken care of.

Very professional Dr and staff in a charming historic facility. Responsive and thorough.

Arrived early for appointment and was seeing before my appointment time. Staff and Medical Assistant were great, easing my nervousness with small talk. Dr. Chandrasoma quickly entered the room with a scribe and PA. (Never had a scribe in the room before) but his exam was thorough. He speaks very quickly and you can tell he's always thinking. I'm looking forward to resolving my issues with this team.

Dr Edwards and PA- O. Bash provided excellent service.

I'd recommend Dr. Chandrasoma, but with some reservations. I think he's probably a very skilled surgeon for many procedures, and did a good job of explaining what needed to be done and the steps involved. However, his office got off to a bad start by leaving us waiting in the exam room for an hour with no explanation and no apology; when he did come in, he clearly hadn't reviewed her records at all. He was evasive and somewhat defensive in answering questions about his (lack of) experience with a rare procedure, and rather than acknowledging he didn't know about one symptom of my mom's condition (which would've been fine with us), he gave an entirely incorrect response. In short, he was clearly not the right match for her surgery, and I wish he would've simply referred her to someone with more specialized experience. For many surgeries, he's likely excellent.

Dr. Bishai was very informative, supportive, and helpful.

Very pleasant staff & the doctor is extremely straight forward.

Excellent service, felt very comfortable and confident in Dr Edward’s ability to treat my current medical condition.

Every one that I came in contact with was extremely kind to me. I had been treated so badly previously so I was expecting the worse. Dr. Edwards was kind and compassionate and after an examination and other tests he explained my condition which had been previously misdiagnosed. Dr. Edwards drew a picture for me as he explained in layman’s terms my condition. He even called my primary care physician to explain on my behalf. God bless them because I had just been crying in my car prior to my appointment. I had been to urgent care also a hospital and now yet another appointment with no help whatsoever. Thanks for this opportunity.

Great

Very professional.

Waiting for the process,just wish the paper work would move faster for approval on need care for a patient, you have to return for the next procedure based on approval, along process, but all in all the workers an doctors were very comfortable and made you comfortable as well.

Good results from visiting the doctor

Very good. No problem at all

The doctor is very knowledgeable. Reviewed my past history as always the dedication of Dr. Edwards to his patience is outstanding

Great place

Dr. C does his job. He’s straightforward with no BS.

Excellent

Useful and informative

Good services

He is good doctor

No waiting and great staff. Dr. Edwards was attentive to my questions and made the exam a good experience.

Dr. Bishai is always very thorough And attentive.

Was treated very well by the office staff. And was very impressed with my urologist.

Short Wait wait period. Spent quality time with the doctor, and answered all our questions. Explain what future appointment would be like. Very satisfied

Friendly and professional

Great very meticulous excellent services. Sorry I was out of the state for the late reply

Quick check in; friendly staff; efficient service!

Fast and friendly office. Dr Bishai is a thorough and thoughtful doctor.

Very pleasant and informative. A nice experience overall. Thank you

On time and very professional.

Dr. Edwards was exceptional.

The one issue I didn't care for was the wait time. I waited a half hour in the exam room. I think the staff should keep patients up to date on when the doctor will be in to discuss your case. When the doctor arrived, there was no apology for the wait. As if it's common to keep the patient waiting. Other than that, I really can't rate the doctor because it was just Q and A for that appointment. A plan was discussed to help with the health issue.

Dr Edwards checks every angle.A review of your medications, complaints And a joke to cheer you up. His greatest trait is empathy and Caring.he is a great being.

Great feedback!

Excellent

Good

Very professional.

So happy to hear that I didn’t have bladder cancer that I couldn’t really take in the other news.

Very good

Very Professional office Took me in on time

Very good

Me gustó mucho el trato que me dieron y que tienen quien traduzca excelente trabajo

Competent, professional and caring ,

Very good

Dr. Chandrasoma was very knowledgeable and professional to explain my situation.

Professional, Understanding, Helpful and answered any question that I had.

Excellent care

The only thing I have Negative about my appointment was the wait appointment was at 930 I arrived at 915 n waited in examination room till1030 to be seen Outside of that the DR was very professional and I was and am very Happy with this services

Thank you. Dr.

Nice nurses a doctors friendly atmosphere

Nice and easy

Very professional and knowledgeable. Listens and explains all questions that you may have. Felt very comfortable through out my appointment.

This doctor actually takes the time to listen and provide useful feed back. And executes a plan to fit my request.

As positive, professional and friendly as you would expect!

Everyone was very nice

Just wanna say after going to many doc appointments with specialists and the headach of trying to get paperwork done for Leave of absence (i had many in past) I wanna say SHERRY was outstanding!!! Even though I see she was clearly swamped by work,she went above and beyond to take care of me right there and then!,was having horrible day with 2 doc appointments, she made my end of day relieving paperwork done and faxed for me....I hope who ever reads these reviews recognizes her...cuz I do and will reco.end that office....ty

Friendly, good communication, clearly paying attention to detail

Dr Edwards explain about my mom's situation where will you be able to understand and he chose the less invasive treatment for her she felt like a patient and not just another number

Excellent very friendly care. Patient oriented. Listened to all my concerns and answered promptly and professionally.

Every thing went well as I was squeezed into the schedule.

Fast straight to the point and very professional

Experience was very understanding and informative. Hope it all works out. Thanks

Doctor explained clearly. Booking is easy.

Doctor listen to my issues and concerns

Very efficient office! Even my son commented on how quick patients were called.

Good fun and informative

considering i had a cystoscopy they made the experience as painless as possible. the minus one star is for the fact that i had a cystoscopy.

I arrived on time for my appointment, only to see That there was a mask required sign on the door, and the receptionist told me to the fact that I needed a mask to be seen by the doctor. Are usually carry a mask in my pocket, but had forgotten one that day. There were also no masks provided on in the office that I might use: extra ones, for example, for patients like me, who forgot their mask. I had not received notice of the mask requirement in any of my communications/reminders Sent electronically from the office. I had to leave the office, and go in search if a vendor who might be able to sell me a mask,This was a very difficult task as I am an arthritic senior adult, who uses two canes for mobility, and walking and standing are very difficult. I finally found a Target store that had a pharmacy, and had to wait in line for almost 20 minutes before they could issue the mask for me because they were only behind the counter.. Once I returned with a mask I was seen promptly, and I have to say that my experiences with the doctor and the technician and nurses was excellent once I returned. However the preceding circumstances were exasperating for me. I would suggest that if there is a mask requirement, that a notification about that fact should be put in any reminders sent out by this office to patients so they can purchase or bring their masks to the appointment. Especially for seniors with mobility problems, It is very disconcerting to arrive at an office after traveling from home with great effort to find that there is a mask requirement, And that they must either return home and come back, or run around town to try to find someone who will sell them a mask!

Short wait time, doctor was thorough and seemed genuinely concerned

Dr Edwards really listened to my concerns, went over all prior test results, made good recommendations and explained if any issues that he would see me back right away. I really felt comfortable with Dr Edwards.

No more pain and great service

Dr Edwards is a good doctor

Prompt, courteous and professional care from a friendly staff. Competent and knowledgeable professional care from Dr Bishai. I would not hesitate to recommend this urological team. Well done and bravo.

Dr. Chandrasoma was clear in explaining my condition using drawings as well as understandable terms. He was not rushed which is comforting as I am a new patient thus new to urological issues. I like that he was not aggressive with prescriptions and suggested a more natural way by hydration to see if it can solve the issues first.

Dr explains everything so you can fully understand. Cares for his patients

Excellent service

He was very good Dictor, I was very impressed, I would recommend, to everyone .

It was fine except waiting room was packed with not enough seating

Dr. Bishai is the ultimate physician; professional, kind, caring highly knowledgeable. I am confident he always has my best interests and welfare in mind. The office staff are excellent. I am aways treated with respect and courtesy. The are nice most helpful.

Experience with MD was great as always. Office staff not particularly helpful as I waited in the waiting room 40 minutes and was then told I could not be seen because a tech had called out. It did not appear that person at the desk was actually listening to what I was asking.

Got a good recommendation follow up MRI referral for my elevated PSA, hopefully soon.

I always have 100% confidence when I am with my favorite Dr. Edwards He has alway been the physician that identifies exactly what my medical issue might be and what the next steps should be.

Clear explanation

Wonderful, well qualified doctors and staff. I have been a patient there for 26 years and all the doctors are wonderful

This time the wait was normal. I insisted that I had another appointment and did not have time to be stuck in a room.

Dr. Edwards and his staff were great!

Excellent

Very professional, no waiting time the doctor was very informative and explained to me what he was doing and also the outcome. Almost like instant relief.

Nice Dr professional explained everything very well

Good

Staff was efficient and quick. Dr and staff attended to me with utmost courtesy and care. Procedure as uncomfortable but staff was quick to make everything as calm and soothing as possible. Great place to be cared for.

Good bedside manner & very attentive to my health and well being.

Very good

Dr. Bissau and his team of very capable Medical Assistants create a professional environment of confidence and comfort with their thoughtful inquiries, friendly attention, and purposeful treatment planning. These are people who make you feel that better health is on the way.

Thank you

Dr. Bishai is a caring wonderful man! He provided me with quite a bit of helpful information before I have even had further testing.

My first. visit the staff along with the Doctor are very friendly.

Very professional. Busy place but didn’t take too long. Very pleased.

Things are done in an efficient and professional manner, wait times are minimal. Overall, it has been a very satisfied experience.

Efficient online registration, the wait was not too long in the office, and personable, kind staff- both Dr. Bishai and his support staff. Dr. Bishai clearly outlined how we will proceed and options.

Thorough and informative.

Arranging appointment was easy. I was seen on time. I appreciate the doctor's moderate, non-aggressive approach to dealing with my problems.

Great doctor and very nice staff!!!!

I waited for over an hour. Someone called my name they pronounced it wrong so I missed an opportunity to be helped.

Very knowledgeable and professional!

My appt. Went smoothly and I liked Dr. Edwards positive and up beat attitude.

Great good people working

Dr. Bissau always cordial.

Very good and useful

Great m, caring staff!

Clean office very nice staff doctor was helpful

I liked Dr. Edwards. It was my first appointment with him. I felt him emphatic with my situation. I felt like I can trust him.

Dr Deshai listens to my Father’s symptoms and concerns and is knowledgeable, helpful and very responsive to his needs. The staff is also great to work with. We drive a little distance and it’s worth it to obtain better service.

My rating is based on the professional care provided with quality personnel lead by Dr Edwards.

Was nervous and anxious going in to see Dr

Best service

First visit, liked Dr Bishai. We got along nicely, explained everything to my understanding. Would recommend him.

Great staff and Dr Bishai is best physician

Very progressional and friendly

Very friendly and courteous. Explained things very clearly and made necessary adjustments to my diet to recover properly.

Pasadena Urology is a very competent clinic with patients schedule and time wise. I am very satisfied with their services

Very good

Very professional and friendly.

I love dr. Bishai! He is so kind & concerned with me & other patients. His staff, clerical & medical are great & made me feel comfortable!

On time appointments, courteous staff , speedy recovery , no complication , no pain killer , no BP and almost back to normal, thank you DR Bishai

A I had a good day with the doctor

VERY PROFESSIONAL, CARRYING AND HUMANE. VERY POLITE AND INTERACTIVE.

Very efficient and thorough.

Long wait to see doctor

Doctor and staff were very courteous. The wait time beyond my scheduled appointment time, however, exceeded 30 minutes.

I have been to your facility only three times, but each time I have been there, I have been treated very well.

Excelente

Excellent. Dr. Edwards was very attentive and resolving.

Did wait almost 1 hr for my visit

Dr Edward is awesome

Lots of information about my situation(?)..hard to absorb it all!

Profesional and met my medical needs in the care and attention they gave me. Highly recommend!

As expected. :-)

Excellent care

Nice medical team. Quick in and out of the office.

Have nothing to complain, except waiting in the exam room over 30 minute for the doctor to see me.

Very helpful and patient. Doctor even called me later with another thought. That never happens!

Excelente 10 stars

I need appointment to do AUROLIFT

Good experience

Good not finished yet

Very pleased. The staff is very professional and friendly.

The urology office and exam rooms is a busy place. But the people in charge know what they are doing. Dr. Bishai is a good listener. I felt confident in him being my surgeon.

The doctor did not check that I already had an ultrasound done.

Friendly and efficient office staff. Dr. Bishai was attentive, answered all my questions and seemed very proficient.

On time. Dr bishai wonderful.

Dr. Edwards is as young as he was 12 years ago. Amazing! He cares about me the patient. What a guy!

Great service, great staff, and top notch doctors.

Great analysis and action.

All the staff and members of Pasadena urological along with Dr.shandrosma and the other resident urologists are very supportive And loving of their patients what a wonderful team spirit they have

So far so good Dr. Bishai seems to know his stuff and he’s pretty funny but very busy I like him

Dr Edwards was informative and provided me with a possible fix going forward. I’d like to take this survey after a couple morel visits

The doctor explained very clear about my blood test report help me to understand what and which data is important.

Took 2 hours to see me Dr is Great

Fully explained the operation and the potential side effects and complications.

Support personnel are very kind and supportive in this busy practice. My experience with Dr. Edwards wasn't as supportive. I know he is very experienced and knowledgeable but I don't feel I was heard as I described my symptoms. He kept asking me the same question, expecting a different answer, I guess. Then, he suggested kegel exercises to a 65 y/o woman, 35 years after my last childbirth.

Professional and fast service

Everything was good..staff and dr. Chandrasoma were informative and listened to my questions.

Dr C goes out of his way to be sure that I understand the causes of the condition I am experiencing and also wants to be sure that I understand what to expect from the meds he prescribed and how they should improve my symptoms.

Great

I appreciate Dr. Edwards close attention to my medical issue. He is thorough and he is very positive and reassuring in discussing my case. The staff is very courteous and efficient.

Very professional

Dr. Chandrasoma is a conscientious and competent medical practitioner. I have had, on several occasions, however, to wait in a room for close to an hour before being seen by the doctor. Worth the wait certainly. But the reason I haven’t awarded the 5th star. Doug Rowell

Well ran practice. Professional, friendly staff and a great physician

Dr.Bishai is excellent.

Dr Bishai and his entire staff are excellent. The doctor saw me from an emergency room visit through 2 weeks in the hospital and to recovery with an amazing friendly and professional bedside manner as well as constant reassurance to all of my questions and concerns.

Good

I was able to see the doctor promptly at the set appointment time.

Detailed, thorough and excellent bed side manor!

Best service very clean office and great staff support

I did not wait long, the facility was clean and well organized. The staff was pleasant and professional. Dr. Bishai, listened carefully, asked important questions and copied my medical records in order to evaluate for follow up consultation after recommended procedure.

Good and knowledgeable staff. MD nice and well experience.

Very good attentive doctors and staff

Professional and ingormstive

Great

Friendly and extremely knowledgeable.

Everyone is very nice and efficient.

It's seldom that one can say of an office visit, "It was a pleasure!" Yet I have found consultations with Dr. Bishai to be pleasant and informative. Dr. Bishai is upbeat, authoritative and kind; he is a consummate professional. The office staff are capable and efficient. And when a surgical approach is required, this surgeon is without equal. I strongly recommend this practice.

Dr. Chandrasoma, is a humble overall a great person and Dr. to say the list.

.

It was very good

dr. is friendly and knowledgeable. takes the tim to listen to your concerns.

It was ok

Good

I spoke to the Dr about my problem, he explained the likely causes and recommended a test procedure to help us decide what to do next.

Office hour and appointment at 8:00 but office work work arrived and work about almost 10 minutes late. In to dr room waiting about another 20 minutes. Wishing the waiting time should be better

Service is not prompt but Dr Chandrasoma is very thorough

It was a good and professional care

You able able to communicate easily with them

Doctor and staff patient and professional.

Very pleased with service

Willing to listen to me.

Outstanding job, excelent attitude. higly trained and very friendly stuff.

From beginning to end and the approach to the end was delicately assertive in its insertion of the necessary probe with as little fanfare and any unnecessary events as was expected and contained in my faith of a successful outcome which was less of an ordeal and more a good deal not a big deal. Now I must wait two weeks for the lab results and for the way, to me, the cards have been dealt.

listen to complaints and explained procedures well.Knowledgeable,accommodating.Always ask” do you have questions to the procedure to be done and after procedure before leaving the ask same question if anything further more. Thanks Dr S.Chandrasoma

It pleased me to know that there is no cancer!

I was in and out of the office in 25 minutes – great!

Great

Did good job in checking my prostate problem and the doctor and staff were excellent! Also their parking is free in Pasadena which is difficult to find with most doctors in this area.

Dr. Bishai has all the qualities you hope for in a physician - experience, kindness, attention to detail. Staff are friendly and helpful as well.