I arrived on time for my appointment, only to see That there was a mask required sign on the door, and the receptionist told me to the fact that I needed a mask to be seen by the doctor. Are usually carry a mask in my pocket, but had forgotten one that day. There were also no masks provided on in the office that I might use: extra ones, for example, for patients like me, who forgot their mask. I had not received notice of the mask requirement in any of my communications/reminders Sent electronically from the office. I had to leave the office, and go in search if a vendor who might be able to sell me
a mask,This was a very difficult task as I am an arthritic senior adult, who uses two canes for mobility, and walking and standing are very difficult. I finally found a Target store that had a pharmacy, and had to wait in line for almost 20 minutes before they could issue the mask for me because they were only behind the counter..
Once I returned with a mask I was seen promptly, and I have to say that my experiences with the doctor and the technician and nurses was excellent once I returned. However the preceding circumstances were exasperating for me. I would suggest that if there is a mask requirement, that a notification about that fact should be put in any reminders sent out by this office to patients so they can purchase or bring their masks to the appointment. Especially for seniors with mobility problems, It is very disconcerting to arrive at an office after traveling from home with great effort to find that there is a mask requirement, And that they must either return home and come back, or run around town to try to find someone who will sell them a mask!
Jimmy W. | Sep 29, 2022